| JWAllen FAQ |
|
|
|
About JWAllen Help System
JWAllen Help System is designed to address the most common questions you might have about using the website to get the information you need when you need it. Frequently Asked Questions
1. What is Airline Tracking Links? Airline Tracking Links offer links to several airlines which can carry the cargo for you. Just choose your airline input the tracking number as you will get the most up to date status on your cargo. 2. How can I use Airline Tracking Links? If you have a Air Import or Air Export you can track when the flight arrived or landed at the destination airport. 3. What is WebTracking? WebTracking is a way of getting information on the internet about your shipments without having to call the J.W.Allen. 4. How can it help me? Webtracking is at your service 24 x 7 even on weekends , holidays , etc. It is all the information you need for tracking and tracing your shipment. 5. How much does it cost? For better serving our customers. Webtracking will be free of charge. 6. What is my login and password? Please contact your J.W.Allen contact or Contact Rudy Remont at rudy@jwallen.com 7. WebTracking is not working What seems to be the problem? We currently support the following web browsers:
8. What are these links and buttons once I log in the sytem? These are the various ways in which you can pull out your shipment information. 9. Do you have a manual explaning the system? This will open a Adobe Acrobat PDF File. If you don't not have Acrobat Reader, You can get one Here 10. What if I forget my password? Please contact J W Allen - Imports/Exports. Provide them your Login ID and ask them to reset your webtracking password. 11. How do I change my password? Please contact J W Allen - Imports/Exports . Provide them your Login ID and ask them to change your webtracking password. 12. Why should I use WebTracking when I can call JWAllen? Webtracking is at your service 24 x 7 even on weekends , holidays etc. It has all the information you need for tracking and tracing your shipment. The Staff pulls information from the same system that facilitates webtracking. |